转自一位程序猿朋友的QZone
Not all of the aforementioned steps may be necessary, depending upon the impact; however, documenting the impact is always required. (Remember that documenting impact is a pivotal check and balance point in the decision making process.) If you don’t write down a decision’s potential impact, then you are inappropriately weighting your own memory and intuition as the key determinates for further evaluation. Writing the impact down forces one to think critically and iteratively. By revisiting the documented impact as analysis progresses, new impacts may be realized that were not part of the initial assessment. Conversely, documenting impacts identified in the early stages of assessment greatly reduce the chances for those initial impacts to be forgotten as the evaluation process progresses. Restructure the intangibles with quantification and modeling. The goal is to reorient the data in ways that support better analysis and integration into the overall decision making process. However, due caution and circumspection must be employed. The pun ‘garbage in garbage out’ certainly applies. Think holistically about the source, quality, and interpretation of the data. This approach can help project managers generate a more efficacious model. The more accurate the model, the greater its effectiveness in helping project managers make decisions about the matter at hand. Seek out expertise. Expertise is invaluable in helping project managers define the correct parameters for making the decision at hand. Expertise is often the illusive component necessary for developing and maintaining a prioritized focus. To truly facilitate effective decision making requires appropriate application of the principles discussed, which ultimately can only be achieved by taking a proactive and disciplined approach. By thinking holistically and executing iteratively, project managers can deliver consistent and effective decision making that today’s customers have come to expect.
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